Sometimes “soft skills” are the hardest to master. The act of giving or receiving feedback does not have to be a negative confrontation. Instead, feedback can be an opportunity to transform a working relationship and take it to the next level. So how do you make this happen? The key to giving and receiving feedback with grace and a forward-thinking attitude comes from creating a culture of sharing observations for the purpose of positive adjustment. This value can benefit your own career, as well as your organization’s culture through the performance management process. In this workshop explore what co-created performance management looks like in an organization, and how to give feedback and feedforward to staff. Come explore how it is possible that the annual performance review be the best day of someone's year.
Topics Addressed: communication, team-building, collaboration, developing others, leadership, management
Level: Introductory course
Who should attend?
- Any nonprofit professional who wants to advance their teamwork/ team-building skills.
- CNM Members working toward their Volunteer Management certificate (2018)
- CNM Members working toward their HR certificate (2018)
- CNM Members working toward their Volunteer Management certificate (2019 onward).
Method of Facilitation: group discussion, partner practice, individualized feedback
This work will amplify the impact of nonprofits by helping participants:
- Learn how giving feedback can transform your organization.
- Learn how to provide feedback in the most effective way.
- Identify three factors for effectively giving and receiving feedback.
Quotes from previous participants: "I was inspired and excited for the changes moving forward."
"Not only did she present positive ways to deal with the topic, but the entire presentation supported that positivity."
"Specific, deliverable, and helpful information. Plus, Deb is awesome!"