Conversational Intelligence®: Communicating Effectively

According to Judith E. Glaser, world-renowned researcher and author or Conversational Intelligence®, conversation is everything. Conversations is often the main ingredient in building trust. However, few leaders know how to cultivate their “C-IQ” to benefit their teams.

Join CNM Expert Deb Palmer George for an Introduction to C-IQ- an empowering and practical approach to having conversations that matter.

Topics Addressed: communication, leadership development, human resources, performance management, relationship building, developing others

Level: Intermediate

Who should attend?

  • Nonprofit leadership team from the same organization.
  • Nonprofit professionals in leadership or management roles who want to further develop their skills.
  • Board members or volunteers who want to learn more about cultivating leadership communication strategies.
  • CNM Members working toward their Leadership Development certificate

Method of Facilitation: lecture, interactive discussion, group activities

This work will amplify the impact of nonprofits by helping participants:

  • Understand the three dimensions of conversation as it relates to their leadership.
  • Practice the key elements of having effective conversations.
  • Work with peers to build relationships, share insights, and receive feedback.

Quotes from previous participants: "The way that Deb presented the material was very relatable."

"Certified in topic, teaching style was warm and inviting and educational."

"Great content for other leaders in my organization."

Debra Palmer George, Consultant, Center for Nonprofit Management
September 26, 2019; 9:00 AM to September 26, 2019; 3:30 PM
End Date
Thursday, September 26, 2019
$130.00 for Members; $215.00 for nonmembers; $130.00 for students

Subject Area(s)
Management & Leadership
Center for Nonprofit Management
Other Details
Lunch Included


This workshop has already started and registrations are no longer being accepted. If you are interested in taking this course, please refer to the list below to find another time with the course will be offered.

This workshop is not currently offered at any other times.