Certificate: CNM Volunteer Program Management - Summer Cohort

Are you feeling overwhelmed or lost with the day-to-day operation of your volunteer program? Have you recently been tasked with building a successful volunteer base for your agency? Running a successful volunteer program requires implementing smart management systems and procedures. Join us to learn the best practices and common pitfalls for managing volunteers. These cohort-based courses allow individuals to help build strong networks and dive deeper into the curriculum. See below for details on each course.

Volunteer Program Management: Part 1

June 28, 2019 facilitated by Stephanie Styll and Tara Tenorio

This work will amplify the impact of nonprofits by helping participants:

  • Effectively assess their current level of volunteer engagement.
  • Recognize the various aspects of the volunteer management cycle.
  • Understand the planning process of volunteer management.
  • Create an effective volunteer job description.
  • Work with peers to build relationships and create a connected community.

Volunteer Program Management: Part 2

July 12, 2019 facilitated by Stephanie Styll and Tara Tenorio

This work will amplify the impact of nonprofits by helping participants:

  • Identify the key demographic groups that make up the current volunteer population and demonstrate an understanding of their preferred volunteer position.
  • Implement the volunteer functions inventory as a tool to measure volunteer motivation.
  • Discuss recruitment methods to attract skilled and unskilled volunteers.

Volunteer Program Management: Part 3

August 9, 2019 facilitated by Stephanie Styll and Tara Tenorio

This work will amplify the impact of nonprofits by helping participants:

  • Distinguish between training and orientation.
  • Design an effective evaluation process for volunteers.
  • Integrate best practices around volunteer retention.
  • Understand the Ladder of Leadership model and be able to apply it to various volunteer positions.

Volunteer Program Management: Part 4

September 13, 2019 facilitated by Tara Tenorio

This work will amplify the impact of nonprofits by helping participants:

  • Design an effective volunteer program that best utilizes technology trends.
  • Successfully identify and manage risk associated with volunteer engagement.
  • Understand outcomes vs. outputs and the power of collecting data.
  • Document where your program is now,where you want to see it in a year, and what concrete steps you need to take to get there.

Q&A for the Volunteer Program Management Certificate

The requirements for each certificate are different. See below for details about the Volunteer Program Management Certificate.

How do I sign up for this certificate?

To sign up, register for the Certificate: CNM Volunteer Program Management Workshop, which includes the four core classes (part 1, part 2, part 3, and part 4). This enrolls you in the certificate; however, the certificate is not completed until you sign up for two additional elective courses.

Does signing up here register me for all 6 certificate courses (4 core and 2 elective classes)?

No. Signing up here automatically enrolls you for the 4 core classes and into the certificate program. However,you must select your own two electives from the CNM Workshop Calendar and enroll individually.

Can I sign up for the Certificate: CNM Volunteer Program Management (to take the four core courses), and NOT sign up for the other two elective courses?

At this point you will be enrolled in the Volunteer Program Management Certificate; however, it is your choice to finish the certificate and take the other electives. Participants are disenrolled from a certificate if it is not completed within one year of the first certificate class taken.

Can I take my elective courses before I finish my four core courses?

Yes. You can take the electives at anytime. However, we do recommend to begin elective courses after attending at least Volunteer Program Management: Part 1 in order to have a strong foundational understanding.

Can I just take one of the core classes? I only want to attend Volunteer Program Management: Part 1.

No. All core classes must be taken together.

I took one of the courses in the certificate last year. Does it count for the certificate this year?

No. To complete this certificate, all participants can only apply classes in 2019. Please look at our new elective offerings for the 2019 calendar.

Tara Tenorio, Director of Corporate Relations, Hands on Nashville
June 28, 2019; 9:00 AM to June 28, 2019; 12:30 PM
End Date
Friday, June 28, 2019
$300.00 for Members; $500.00 for nonmembers; $300.00 for students

Subject Area(s)
Volunteer Management
Center for Nonprofit Management


This workshop has already started and registrations are no longer being accepted. If you are interested in taking this course, please refer to the list below to find another time with the course will be offered.

This workshop is not currently offered at any other times.