The Technology Solutions Leader (Leader) participates in a yearlong term of service (1,700 hours) supporting cross-departmental teams at Hands On Nashville (HON), which builds capacity for individuals and agencies to meet needs through volunteerism.
The Leader increases HON’s capacity to use technology to communicate, track data, and improve internal work processes. HON is looking for a creative, analytical thinker who enjoys experimenting with new systems and platforms, fostering cross-team collaboration, and demonstrating community impact using data.
The candidate should be able to provide excellent customer service through effective written and verbal communication with diverse stakeholders, and be able to adapt to a changing workload in a fast-paced, deadline-oriented environment.
Duties and Responsibilities
• Develops a roadmap for using Salesforce and other technology to track work across HON teams and promote cross-team collaboration.
• Identifies opportunities to automate administrative processes through Salesforce.
• Works with HON staff to develop standard operating procedures for new workflows.
• Creates reports in Salesforce in support of current and new program initiatives, and tests and refines technology to support new program initiatives.
Preferred Knowledge and Skills
• Nonprofit Management
• Proficiency in Microsoft Office suite and/or Google-based office apps
• Attention to detail
• Strong organizational skills
• Ability to operate independently and within a team environment
• Commitment to fulfill a one-year term of service (August 2019 – August 2020)
• Bachelor’s Degree
• U.S. Citizenship
• Valid driver’s license and reliable access to transportation
(Members will be reimbursed for service-related mileage.)
• National Service Criminal History Check clearance
• Living allowance of $17,000, paid bi-weekly throughout the term of service
• Education award of $6,095, applicable to student loans and/or future education
expenses at accredited institution, upon fulfillment of service obligations
• Healthcare coverage, if elected
• Child care benefits, if eligible
• Professional development training
• Members serve an average of 35-40 hours per week
• Service activities will take place indoors and outdoors
About the Hands On Nashville AmeriCorps Program
Hands On Nashville's AmeriCorps Program engages civic-minded individuals in yearlong terms of public service. HON AmeriCorps members are part of a 17-person cohort that receives skills training, professional development, and networking opportunities through a partnership between HON and participating AmeriCorps Program agencies.
The HON AmeriCorps Program is made possible through generous support from Volunteer Tennessee and the Dan and Margaret Maddox Charitable Fund.
Hands On Nashville does not discriminate based on age, skin color, race, ethnicity, sexual orientation, gender, gender identity, disability, or other factors which deny the essential humanity of all people.