Job Details

Store Coordinator
Heaven South, Inc. dba The Store(The Store)

Date Posted: Wednesday, August 14, 2019  

Current Posting Expires: 10/13/2019  
Position Description - Responsibilities and Requirements:

The Store became a 501(c)(3) not-for-profit in 2017. The Store is a free grocery store that offers a healthy food shopping experience. We will offer a variety of foods that will help individuals strive for healthier lives through food choices. The Store will not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status, in any of its activities or operations. Our mission: The Store community empowers and dignifies individuals and families who are seeking self-sufficiency by providing choices for healthy food.

We seek to hire an experienced Social Worker to help serve the customers of The Store. The Coordinator will support the mission of The Store and the goals of the Belmont University Family Wellbeing Program. The Store Coordinator will conduct formal and informal assessments with customers to connect them with program and community support resources, as well as assist them with shopping for their food needs. The Coordinator will build strong, reciprocal relationships with a resource network of social, church, and government agencies for participants in the areas of health, education, housing and income support. 

Specifically The Coordinator will:

·  Develop referral MOUs with partner organizations who have identified client eligibility to become customers of The Store.

·  Coordinate with the Belmont Ministry Center on referrals and programming between our two organizations. Create check-in process for customers.

·  Identify needs of walk in customers, determine appropriate referral agency to address those needs and make appropriate referral to said agency.

·  Develop and receive training on Salesforce Customer Relationship Management system and develop pertinent information to capture on individuals and families.

·  Generate dash boards on health, food choices, grocery budgeting, etc. for client case management and outcomes reporting.

·  Develop The Store’s referral process, systems and documentation. Generate dash boards on health, food choices, grocery budgeting, etc. for case management.(already listed above)

·  Establish the notification process between referral partners & The Store

·  Schedule regular meetings with referral partners to coordinate customer care

·  Manage client family profiles.

·  Coordinate with Store manager to ensure customers’ needs are being met and to keep Grab n’ Go food bags stocked.

·  Work with Executive Director to ensure following all guidelines required by State of Tennessee for grant reporting and compliance.

·  Coordinate with Executive Director & Store Manager relative to  grant spending & budget.

·  Maintain appropriate, up-to-date outcome data..

·  Generate required reports as needed (progress, budget, etc.)

Knowledge, Skills and Abilities Required:

Excellent interpersonal and written communication skills are essential.  The abilities to handle multiple projects and to meet deadlines, goals and budgets are keys to success.  The Manager must be well organized, detail oriented, and computer literate – preferably with Microsoft Word and Excel, Adobe, and large scale email distribution and other database platforms. The Manager must be committed to the mission of The Store and equity for the families and communities we serve. While normal working hours are required, this position will include evening and/or weekend work. Professional attire is required during normal working hours because of frequent meetings with volunteers and staff.


Physical Working Conditions: 

While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell.  The employee must be able to lift up to 25 pounds.  The employee may be exposed to weather conditions prevalent at the time.  The noise level is usually minimal to moderate.



·   Basic computer skills: Microsoft Office, Word, Excel

·   Ability to lift 30 lbs.

·   Handles Pressure, Objectivity, Confidentiality,

·   Organization, Planning, Reporting Skills

·   Proactive, Listening, Verbal Communication

·   Building Client Relationships


Writing Sample:


Prepare a one-page sample of 300-400 words that describes an experience where you identified a community level risk or problem and worked to create, implement and evaluate an intervention. Include collaborative and consensus building strategies you used.


Education/Experience Required:

·         Graduate degree in community/public health, social work, community nutrition or related field is preferred.

·         Successful candidates will possess a minimum of a Baccalaureate degree and 5 years of community-based management of experience.



Preferred Qualifications:

  MS in Social Work or graduate degree in community/public health, social work, community nutrition or related field is preferred.

Community health worker with experience in leading culturally humble, population-based health assessment, program planning and evaluation.

Job Type: Full-time
Contact Information and Procedure:
Please apply by emailing
Gina Hancock